Shippers FAQ

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General Shipping Info

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What services does C.L. Services provide?

C.L. Services offers a wide variety of freight services including Full Truckload, LTL, Flatbed, Intermodal and Expedited shipping, which allows us to meet all your needs, every time.

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Where does C.L. Services ship?

C.L. Services ships throughout North America, including Mexico and Canada.

What if I have a question about my invoice?

Contact us, you can give us a call 24/7/365 at 800-533-3922, or fill out the form on our Contact Us page and we will contact you.

What shipping option is best for me?

Full truckload (TL) is generally best suited for those looking to move more than 15,000 pounds, or enough to justify the entire use of a semi-trailer. If you’re looking to ship more than 150 pounds of freight, but less than 15,000, less than truckload (LTL) might be the best choice. Getting items quickly from one point to another may call for expedited shipping services. Intermodal shipping uses multiple modes of transportation and is great for long distances between metro areas.

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What is Temperature Controlled or Reefer shipping?

If you have goods that are sensitive to climate conditions (produce, flowers, chocolate, poultry, meats, etc.), you will want to consider temperature-controlled shipping.

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Do I need Full Truckload or LTL?

This is something our team of experts can definitely help you determine. LTL is typically ideal for freight shipments larger than parcel or small package, but short of the space required of a full truckload shipments. However, other factors like distance and value may play into the decision.

Contact Us to learn what type of shipping you should use.

How do I get a quote?

Easy. You just fill out this Online Form or give us a call at 800-533-3922.

How do I file a Loss or Damage Claim?

You can file a claim for loss or damages by downloading and filling out this form. Once you have filled out the form, please submit to claims@clservicesinc.com or mail the form to us:

ATTN: Russ Caudell
C.L. Services, Inc.
4245 International Parkway
Suite #125
Atlanta, GA 30354

If we have not responded to your claim within 14 days of receipt date, please contact us at 800-533-3922.

About C.L. Services

How does C.L. Services choose carriers?

C.L. Services works with the most reputable contract carriers and owner-operators across the nation, which are all required to go through numerous steps in order to meet the strict compliance, safety and accountability requirements.

Where does C.L. Services ship?

C.L. Services was founded in 1997, providing customers with an unmatched level of customer service and individual attention to make their jobs easier. Today, C.L. Services has grown exponentially, and helps move shipments across North America every day.

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What industries do you work in?

Our team is equipped to handle any type of freight!